How to Cancel Your Subscription

How to Cancel and Reactivate Your From Studio to Stage Membership

At From Studio to Stage, we understand that sometimes circumstances change, and you may need to cancel your subscription. We want to make this process as simple and hassle-free as possible. In this article, we'll guide you through the steps to cancel and reactivate your From Studio to Stage membership.

Canceling Your Membership

1. Accessing Your Dashboard: To begin the cancellation process, log in to your From Studio to Stage account. Once logged in, locate the upper right-hand corner of the website, where you'll see your profile image. Click on it and select "Dashboard."
2. Navigating to Purchases: After accessing your Dashboard, click on the "Purchases" tab. Alternatively, you can directly visit the page by going to https://fromstudiotostage.com/account/purchases.
3. Locate Your Membership: On the Purchases page, you will find a list of any purchases you have made, including your membership. If you have an active subscription, it will be displayed here.
4. Initiating the Cancellation: To proceed with the cancellation, click on the "Cancel Membership" option next to your active subscription. A confirmation message will appear, informing you that your membership will be canceled.
5. Confirmation: After confirming the cancellation, you will receive a notice that your membership cancellation is pending. Until the specified cancellation date, you will continue to have full access to your membership benefits. Once the cancellation date is reached, your membership will be effectively canceled, and your access will be removed.

Reactivating Your Membership

We understand that circumstances can change, and you might decide to rejoin From Studio to Stage. Reactivating your membership is a straightforward process.

1. Access Your Account: Log in to your From Studio to Stage account using your existing credentials.
2. Navigate to Purchases: Just like when canceling, go to the "Purchases" section in your Dashboard or directly visit https://fromstudiotostage.com/account/purchases
3. Choose Reactivate Option: Locate your previous membership on the Purchases page. Click on the "Reactivate" option.
4. Select Subscription Type: You will be directed to a page where you can choose the type of subscription you want to reactivate – monthly or annual.
5. Confirm Reactivation: After selecting the subscription type, you will be shown the date of the next payment. If you wish to proceed, click on "Reactivate Membership." If you've changed your mind, simply click "Never."

Upgrading Your Membership Instead

If you decide to rejoin From Studio to Stage but want to upgrade your current membership, we've got you covered.

1. Subscribe Now: Follow the steps above to access the Reactivate option. Instead of choosing the same subscription type, select "Subscribe Now."
2. Card Information: Enter your payment card details as prompted and select the new membership plan you wish to upgrade to (monthly or annual).
3. Confirm Changes: After providing the required information, confirm the changes, and your upgraded membership will be activated.

Remember, you can reactivate your subscription at any time, and we'll be thrilled to have you back as part of the From Studio to Stage community. Should you have any questions or encounter any issues during the process, don't hesitate to reach out to our friendly customer support team for assistance.

We hope this guide has been helpful in navigating the cancellation and reactivation process for your From Studio to Stage membership. We value your time with us and are here to support you every step of the way. Thank you for being part of our community, and we hope to see you back soon!